Contact Us
Have questions or need more information? Our team is here to help. Reach out through any of the channels below.
Get in Touch
Our Location
44a, 45 S John St,
Liverpool L1 8BU
United Kingdom
Phone
+442070148730
Monday to Friday: 9:00 - 17:00 GMT
General Inquiries: info@deepline.uno
Support: support@deepline.uno
Department-Specific Contacts
Course Information
courses@deepline.uno
For questions about course content, schedules, and educational materials.
Technical Support
techsupport@deepline.uno
For assistance with platform access, technical issues, or setup help.
Certificates & Completion
certificates@deepline.uno
For inquiries about course completion certificates or verification.
Our Location
Getting Here
Our office is conveniently located in Liverpool city centre, within walking distance from Liverpool Central Station and Liverpool ONE shopping district.
Public Transport
- 5-minute walk from Liverpool Central Station
- Bus stops on Church Street and Lord Street
- Queen Square Bus Station is a 10-minute walk
Parking
- Q-Park Liverpool ONE (7-minute walk)
- Liverpool Central Car Park (5-minute walk)
- Limited metered street parking available
Frequently Asked Questions
Our office is open Monday to Friday, from 9:00 AM to 5:00 PM GMT. We're closed on weekends and UK public holidays. If you need assistance outside of these hours, please email us, and we'll respond on the next business day.
We aim to respond to all email inquiries within 24 business hours. Phone calls during office hours are answered immediately. For complex inquiries that require research or consultation, we may take up to 48 hours to provide a comprehensive response.
Yes, we recommend scheduling an appointment before visiting our office. This ensures that the appropriate team member is available to assist you. Please email or call us to arrange a convenient time. For general course inquiries, you're welcome to drop in during office hours, but an appointment is still preferred.
To update your contact information, please email support@deepline.uno with your name, the course you're registered for, and the updated contact details. Please include both your old and new information to help us locate your registration. We'll confirm the update within one business day.
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